Clinical Information Specialist

Chatswood, NSW

Our Company

The world of healthcare is evolving.  At Alcidion, we are playing our part.  Every day, we help healthcare organisations to embrace smart technology.  We make a positive difference to patient outcomes and we have a simple purpose, that is, to transform healthcare, together with our customers.  We are a focused team of like-minded people with a set of skills and products that create a unique offering in the global healthcare market.  The Alcidion Group of companies brings together the very best in technology and health sector knowledge to deliver solutions that make healthcare better for everyone.

The Role

The Clinical Information Specialist is responsible for supporting the efforts to sell and deploy the clinical components of Alcidion solutions.  They will represent Alcidion at industry and sales events with primary responsibility for engagement with clinical stakeholders.

This individual will also work closely with the Alcidion Chief Medical Officer (CMO) to provide input to the strategy and roadmap for our clinical information systems.  They will provide input throughout the solution development life cycle of the clinical components of our solutions.

General responsibilities:

  • Work with and support Alcidion CMO in identification of market opportunities and priorities
  • Track alignment to policies and clinical standards and assist in defining Clinical Decision Support with customers and partners for implementation
  • Document solution specifications based on identified requirements
  • Support Alcidion CMO in identification and articulation of requirements
  • Provide input to solution roadmap based on solution strategy, customer requirements and market needs
  • Work with development team to provide clinical guidance and workflow insight during solution development process
  • Contribute to the development of user stories to provide clinical perspective for developers
  • Support project teams during implementation with specific responsibility for engagement with clinical stakeholders

Marketing and Pre-Sales responsibilities:

  • Work with Sales Support team and Alcidion CMO to develop clinical messages and content
  • Provide input to proposals from review of requirements and development of strategy and sales alignment through to authoring response content
  • Support Sales team in identification, qualification and pursuit of sales opportunities
  • Represent Alcidion at healthcare sector events such as conferences, demonstrations and forums, etc.
  • Work with General Manager Marketing and Sales Support
  • Support broader Alcidion team in engagement with clinical and other stakeholder audiences
  • Demonstrate Alcidion and partner clinical solutions to customer and industry audiences

About You


  • Degree in a clinical discipline such as medicine, nursing or allied health
  • Substantial experience in a clinical setting
  • Confident in networking and generating leads from a clinical perspective
  • Excellent written and presentation skills
  • Clinical IT system use and / or implementation experience
  • Detailed understanding of clinical workflow in a variety of care settings
  • Knowledge of the Australian and New Zealand health care sectors
  • Commitment to the use of technology to improve and positively affect patient care
  • Viewed as credible and able to produce results
  • Strong industry involvement and recognition


  • Clinical system optimisation experience from the healthcare organisation or vendor perspective
  • Experience in clinical outcomes and quality management including benefits realisation
  • Good understanding of technical issues and ability to explain them to peers and users
  • Ability to translate clinical requirements and workflows to system developers
  • Experience and aptitude for innovation
  • Previous experience in a similar role
  • Understanding of the application and benefits of artificial intelligence, machine learning, natural language processing, clinical decision support, interoperability and data and analytics in the healthcare sector


How to apply:

If you are excited by the idea of working with a great team of like-minded individuals and believe you fit the criteria above, please apply by submitting your resume via our Seek ad Clinical Information Specialist. To be considered for this role you must also include a covering letter addressing why you would love to work for Alcidion in this role.