In our latest staff profile series, we spoke to Senior Consultant Kelly Turpin on what she’s learned from her 20 years’ experience in the healthcare IT industry.
You’ve got 20 years’ experience in the healthcare IT industry. Can you share some career highlights of some of the major projects you’ve been involved in?
I led several large health system digital conversion projects, bringing them fully live on EMRs with both Allscripts and Epic solutions. This involved outpatient, multi-specialty hospitals and ancillary support systems. I also led the South Island Patient Information Care System (SIPICS) programme in New Zealand, to consolidate the five legacy PAS systems into one consolidated PAS system across all the South Island.
As the Portfolio Manager for Northland and Counties Manakau DHBs in Auckland, I oversaw the delivery of a large portfolio of work encompassing over 30 projects for both ICT and business areas, including ePrescribing, eReferrals and eMEDs.
What is your new role at Alcidion? What will your job entail?
As a Senior Consultant at Alcidion, I will be working with both new and existing clients to achieve their strategic business and clinical goals. As part of the Alcidion team, I will work collaboratively with health organisations to identify solutions that leverage both existing system and business processes, as well as Alcidion’s suite of products.
Why did you choose to join the Alcidion team?
I am very excited to be a part of the Alcidion team due to its reputation of existing solutions, such as Miya, Patientrack and Smartpage. Also, Alcidion’s reputation in the industry as a company that will deliver substantial organisational results and its positive and innovative workplace culture, makes it one of the top companies in the health solutions industry to be a part of.
What are some of the challenges health organisations face in their digital transformation journeys?
This is a pivotal time in healthcare. Most organisations have a myriad of legacy systems and processes to be considered, while also assessing the need for new processes and new technology that is specifically tailored to the specific business goals and objectives for the future.
One of the challenges is always going to be the detailed analysis to achieve the right mix of technology and systems to achieve these goals both now and 10 years into the future. The most important part of the digital transformation journey is always keeping the patient and clinicians at the heart of what we do and ensuring any new systems or processes are both intuitive and add immediate value to all areas of an organisation.
What trends do you believe provide the greatest opportunities for improving the delivery of healthcare?
The current move to focus more on big data, business intelligence and using predictive analytics to support care is a big one, particularly with our ageing population. The availability of this data to be used to track patient care and identify early risk signs can be game-changing for an organisation. The ability to have real time data available from multiple systems in one location to assist clinicians with patient care is pivotal.
Also, the move towards more patient-centric care is a current trend for good reason! Engaging the patient and their family members more in their care not only aids in the ability to increase patient outcomes, but it also helps to meet the consumer demand for medical care that is convenient, personalised and transparent.
Can you share an interesting fact about yourself?
I play three instruments; flute, oboe and violin. Four if you consider the piccolo as separate from the flute. I play mainly as a hobby now, but professionally on occasion as well…depending upon how much free time I have!
Welcome to the team Kelly!